Returns & Exchanges
At 66fit Australia, we stand by the quality of our sports and rehabilitation equipment, offering a flexible 30-day return policy to ensure you have the right gear for your fitness journey. If you are not completely satisfied with your purchase, we provide easy options for exchanges or full refunds on unused items in their original packaging.
Initiate Your Request
Contact our customer support team via email or our online portal with your order number and the reason for your return to receive a Return Authorization (RA) number.
Prepare Your Package
Securely pack the items in their original product packaging, ensuring all manuals and accessories are included, and clearly mark the RA number on the outside of the box.
Ship to 66fit
Send your parcel back to our Australian warehouse using a tracked shipping service to ensure safe delivery and provide us with the tracking details.
Inspection and Refund
Once our quality control team inspects the returned equipment, we will process your refund or dispatch your exchange item within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing